Managing My Reference Allowance 9

• What is a reference allowance?
• What is the difference between “Parsed” and “Billable” references?
• Does my reference allowance expire?
• Where can I see my remaining reference allowance?
• What happens if I use up my reference allowance?

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Managing My User Account 10

• Where can I view and edit my account information?
• How do I change my password?
• I’ve forgotten my password - how can I retrieve it?
• How can I change my default Edifix settings?
• How can I retrieve previous Edifix jobs?

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Managing My Subscriptions 8

• Where can I view my subscription information?
• Where can I view my transaction information?
• When will I be billed for my subscription?
• Can I change my subscription plan?
• If I change my subscription plan, what happens to my remaining reference allowance?

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