Managing My User Account

Password changes and email changes and default settings, oh my!

Where can I view and edit my account information?
To access your user account information page, go to Account>Settings. You can modify your login credentials, your contact information, and your default ...
Tue, May 16, 2017 at 9:42 AM
How do I change my password?
To change your password, access your account information page via Account>Settings. Under Account>Settings>My Account, click Change Password. You ...
Tue, May 16, 2017 at 9:53 AM
I’ve forgotten my password - how can I retrieve it?
While you can't retrieve a forgotten password, you can reset your password at any time! On the login page, click Forgot Password and follow the steps t...
Tue, May 16, 2017 at 9:54 AM
How can I change my default Edifix settings?
From the New Edifix Job page, you can save a given setting as the default Edifix behavior by checking the Save settings as defaults checkbox after choosing ...
Tue, May 16, 2017 at 9:58 AM
How can I retrieve previous Edifix jobs?
Click Account>Previous Jobs; from the list of jobs displayed, choose the one you want to retrieve, and click Show (at the far right of your screen). ...
Tue, May 16, 2017 at 10:01 AM
How do I search my Edifix jobs?
At the top of your Previous Jobs page is a set of search boxes that you can use to find past jobs that meet specific criteria. To use the search functi...
Tue, May 16, 2017 at 10:14 AM
For how long will Edifix store my Edifixed references?
Edifix promises to store your Edifixed references for 60 days after the job is submitted. At this time, there is no plan to limit users' job storage, bu...
Tue, May 16, 2017 at 10:15 AM
Why is Edifix telling me that my account is inactive?
Your account will be suspended if there is a problem processing your subscription payment (e.g., your credit card has expired).  To reactivate your acco...
Tue, May 16, 2017 at 10:29 AM